Distaste: Cross border shopping taxes and Nordstrom sales people
I previously posted about my missed opportunity on the See by Chloe Rise & Shine cross body bag. Determined to find it, I picked up the phone and started calling Nordstroms in the Michigan area where I eventually stumbled across a seemingly helpful salesperson at Twelve Oaks Mall, who located one for me.
Since Diana and I have sorta become experts on cross border shopping, and on which shipping methods incur the least customs and duty taxes, I requested the bag be shipped a certain way.
Unfortunately, the Nordstrom sales person didn't listen.
A yellow UPS notice waited for me at the door the next day, with a Brokerage C.O.D charge of $165.71!!!!! What?! Was the decimal point put in the wrong place? How could this be? $165 is nearly $200! Why?
Well, there was no way I was paying $165.71 on customs and taxes! INSANITY! I had to decline the package.
Annoyed at the sales person for not having listened, I called Nordstrom. Her manager nonchalantly told me they'd refund the bag and the shipping, upon receiving it back. Not much of a consolation for me, I really wanted this bag! (These sales people should know how women are with handbags. It's our lively hood.)
Well, I got my refund yesterday but I'm still pissed. While Nordstrom messed up, it's insane that Canadians are treated unfairly with absurd taxes. Our countries are so similar, and so close, I just don't see why it's necessary.